Accepted Payment Methods
Spring currently accepts payments via credit/debit cards or Paypal.
When Am I Charged?
Most of the time, you can expect to be charged right away. In some cases, for specialty products such as our Gold Foil designs, we require a minimum number of items to be purchased from the listing in order for us to guarantee production. For instances such as this, you can expect a pending charge to show on your account, which will convert to an actual charge once the minimum has been met. If for some reason the minimum is not met, your order will be canceled and the pending charge will drop.
If you pay with PayPal, a pending charge is a bit different. PayPal acts as sort of a “middle man.” This means that when you submit your payment, PayPal withdraws the funds from your bank account and holds onto them until we request the payment from them. Like a credit card transaction, this happens when your order is guaranteed to go to print.
Spring charges are not recurring like a subscription or membership. If you see a payment to Spring labeled as “Recurring” in your banking statement, please contact your bank to inquire as to why.
Promo codes are offered by Creators and Spring directly. They can be applied at check by clicking the “I have a promo code” option under your order breakdown.
- Spring Promo – Promo codes that come directly from Spring will work on any active listing offered on Spring. (Example: The promo you get when you provide your phone number for text updates)
- Promo codes are not available for Direct (Design and Buy) purchases.
- Creator Promo – Creators may embed promos into ads and direct links to their designs or send you an email directly with a promo code. An email from the Creator may come from a Spring email address, but it will say “A message from the Creator” at the very beginning of the email.