***COVID Update – Please note, while orders are being delivered timely, we are still experiencing higher than normal contact volumes. We are working hard to get to your request, so please bear with us. If you need urgent help, we suggest utilizing our chat feature, rather than emailing in for the time being. If you have an email case as well, please provide it to the person you’re chatting with, as it will help us to address your issue and work through our contacts even faster.
If you’re unable to find the information you’re looking for or just prefer to speak with one of our team members, you have a couple options to use:
- Live chat assistance is available for buyers Monday through Friday 9AM-5PM (EST) with various weekend hours. Chat assistance can be accessed on the Teespring homepage (teespring.com) or the buyer FAQ site. The chat box usually appears after two minutes.
- Buyer support emails are responded to as soon as possible. You can reach out to us directly via your confirmation email for assistance or submit a new case HERE!
In the meantime, you can check your order status using this link and providing your order confirmation number: https://teespring.com/track
If you do not have your confirmation number, you can request an email with the orders you placed in the last 60 days HERE!